About the internship
Selected intern's day-to-day responsibilites include:
1. Respond promptly to guest inquiries, booking requests, and messages on Airbnb and related platforms.
2. Manage check-in and check-out coordination between guests and on-ground teams.
3. Address guest issues, concerns, or feedback professionally and ensure quick resolution.
4. Update listings with accurate availability, pricing, and property details as required.
5. Coordinate with property managers and cleaning teams to ensure smooth guest experiences.
6. Maintain communication records and escalate key issues to the operations team.
7. Initiate and manage corporate tie-ups for short-stay accommodations, identifying and building relationships with companies that require temporary housing for employees, consultants, or trainees.
8. Develop and execute partnership strategies to increase occupancy and expand HelloWorld's (subsidiary of Nestaway Technologies) presence in the corporate segment.
Skill(s) required
B2B Sales
Client Interaction
Customer Support
Sales
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 4th Nov'25 and 9th Dec'25
3. are available for duration of 6 months
4. have relevant skills and interests
Other requirements
1. Prior experience with Airbnb, Booking.com, or other hospitality/customer service platforms preferred.
2. Excellent written and verbal communication skills in English.
3. Ability to multitask and stay organized under minimal supervision.
4. Strong customer service orientation and problem-solving skills.
5. Reliable internet connection and a quiet workspace for attending to guests.
6. Experience or interest in corporate business development or B2B partnerships is an added advantage.
Perks
Certificate
Letter of recommendation
Flexible work hours
Informal dress code
Number of openings
1
About NestAway Technologies Private Limited
Founded in 2015, NestAway is India's fastest-growing managed home rental company attempting to provide better rental solutions via design and technology. We are backed by Tiger Global, IDG Ventures, Flipkart, and InMobi. We've created a young ecosystem where we turn unbranded, unfurnished houses into fully-furnished and maintained apartments and provide them with ordinary PG rentals to India's youth. No brokerage, no maintenance hassles, online rent payment, and easy relocation to any of our homes across India in one package is how we strike a chord with our tenants. For owners, we promise verified tenants, easy home management through our app, and higher rental income.