Business Development (Sales) Internship at Selmer Enterprises

We are looking for enthusiastic, proactive and result-oriented interns to support our real estate business development activities. The primary responsibility is to generate property leads through multiple channels, convert leads into qualified prospects, arrange site visits, assist in plot bookings and coordinate with customers until property registration is completed.

Selected intern's day-to-day responsibilities include:

A. Lead Generation and Prospecting

- Generate leads through multiple channels, including social media, Facebook, Instagram, WhatsApp, online property portals and other digital platforms.
- Identify prospective customers interested in purchasing residential plots.
- Conduct telecalling, follow-up calls and WhatsApp outreach to potential customers.
- Explore referral marketing, networking, online communities and other cost-effective lead-generation methods.
- Maintain an updated database of prospects and lead sources.

B. Lead Qualification and Customer Engagement

- Contact incoming leads promptly and understand their budget, preferred location, investment objectives and purchase timeline.
- Explain plot details, project location, pricing, amenities, connectivity and applicable approval details using company-provided information.
- Classify leads according to their interest level and readiness to purchase.
- Schedule appointments and consistently follow up with interested customers.

C. Site Visit Coordination

- Invite qualified prospects for site visits and confirm their appointments.
- Coordinate with customers regarding travel arrangements, meeting points and visit schedules.
- Coordinate with the sales team and site representatives to ensure a smooth customer experience.
- Welcome customers at the project site, explain the project and facilitate discussions with the authorised sales representative.
- Follow up with customers after site visits to understand their feedback and purchase interest.

D. Plot Booking and Sales Support

- Assist interested customers with the plot selection and booking process.
- Coordinate with the sales team regarding plot availability, pricing and booking procedures.
- Explain the booking process using company-approved information.
- Coordinate the collection and submission of required booking documents through authorised personnel.
- Maintain accurate records of bookings, customer requirements and pending actions.

E. Customer Follow-up Until Registration

- Maintain regular communication with customers after booking.
- Coordinate with customers, the sales team and authorised documentation personnel regarding payments, document requirements and registration appointments.
- Track pending customer requirements and provide timely reminders.
- Assist in coordinating the registration process until completion.
- Maintain customer satisfaction and support referral generation after successful transactions.

F. Reporting and Performance Tracking

- Maintain daily reports of calls, leads generated, qualified prospects, follow-ups and site visits scheduled.
- Update the customer relationship management (CRM) system or company-provided lead tracker.
- Submit daily and weekly performance reports to the reporting manager.
- Participate in review meetings and implement feedback to improve lead conversion.
- Meet mutually agreed internship performance targets.

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