Care Operations Internship in Delhi at StrideRX

StrideRX is a men's health telemedicine startup offering doctor-led care with privacy and convenience. We currently support patients dealing with erectile dysfunction and hair loss, and are expanding into areas like weight management, skin care, and hormonal health.

We are looking for a care operations intern to support day-to-day coordination between patients and doctors. This includes confirming leads, scheduling consultations, following up on appointments, and maintaining internal trackers.
This is a hybrid internship based in Delhi, with a mix of remote work and in-office days at our Patparganj (FIE) office. You will work closely with the operations team and gain hands-on exposure to how a digital health startup functions.

Selected intern's day-to-day responsibilities include:

1. Call new leads and explain the consultation process
2. Schedule doctor appointments and manage rescheduling or follow-ups
3. Track consultation status and update internal records
4. Support coordination between care and fulfillment teams
5. Assist in improving and organizing backend processes

What you'll gain:

1. First-hand experience in healthcare operations
2. Exposure to real customer interaction and backend systems
3. Opportunity to contribute ideas in a growing startup
4. Certificate of completion and potential for full-time conversion

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