Client Experience Associate Internship in Vadodara at Dreamfoot
Client Experience Associate
DreamfootLocation(s): Vadodara
DESCRIPTION
About the internship
By supporting client interactions and internal coordination, the intern will gain hands-on experience in delivering an excellent end-to-end client experience and strengthening Dreamfoot's reputation for creativity, reliability, and outstanding service.
Selected intern's day-to-day responsibilites include:
A. Client Communication & Relationship Support:
1. Assist as a point of contact for clients to ensure clear and timely communication.
2. Understand client requirements, objectives, and feedback under supervision.
3. Support in building positive client relationships to encourage repeat engagement.
B. Project Coordination Support:
1. Coordinate with internal teams (production, editing, creative) to help meet project timelines.
2. Document client requirements and share them with relevant teams as per company formats.
3. Track ongoing projects and assist in updating clients on progress.
C. Client Support & Experience:
1. Provide courteous and professional client support by addressing queries promptly.
2. Assist in handling client concerns with empathy and professionalism.
3. Help collect client feedback at key project stages to improve service quality.
D. Reporting & Documentation
1. Maintain records of client communications, project details, and feedback.
2. Assist in preparing project status updates and internal reports.
3. Support in creating case studies or success stories from completed projects.
Skill(s) required
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 26th Dec'25 and 30th Jan'26
3. are available for duration of 3 months
4. are from Vadodara only
5. have relevant skills and interests
Other requirements
1. Education: MBA in business, marketing, mass communication, or a related field. Candidates currently pursuing an MBA are also encouraged to apply. (Bachelor’s degree students are also encouraged to apply).
2. Experience: Freshers or candidates with up to 1 year of experience in client servicing or customer support are welcome.
3. Traits: Organized, proactive, empathetic, and eager to learn.
4. Good English communication skills (verbal & written).
5. Professional speaking etiquette and client-handling skills.
6. Strong customer service mindset.
7. Interpersonal skills with the ability to build trust.
8. Ability to multitask and manage multiple tasks effectively.
Perks
1. Duration: 3 months
2. Stipend: ₹6,000 per month
3. Hands-on exposure to real client projects in a creative environment.
4. Opportunity to work with high-profile clients across industries.