Customer Service and Operations (Summer Intern) Internship in Mumbai at UniAcco
Customer Service and Operations (Summer Intern)
UniAccoLocation(s): Mumbai
DESCRIPTION
About the internship
Selected intern's day-to-day responsibilities include:
A. Customer Service
1. Respond to customer queries via phone, email, or in person.
2. Maintain accurate records of customer interactions and feedback.
3. Support customer satisfaction initiatives and service improvement activities.
B. Operations
1. Assist with daily operational activities and administrative tasks.
2. Coordinate with internal teams to ensure smooth execution of processes.
3. Maintain operational records, reports, and documentation.
C. Coordination
1. Support scheduling, follow-ups, and communication between departments.
2. Assist in organizing meetings, events, and operational activities.
3. Track action items and ensure timely completion of assigned tasks.
Skill(s) required
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 4th Jun'26 and 9th Jul'26
3. are available for duration of 3 months
4. are from Mumbai only
5. have relevant skills and interests
Other requirements
1. Candidates with a finance background are an advantage, but freshers from any field are welcome.
2. Strong communication, interpersonal, and presentation skills.
3. Ability to understand customer needs and explain solutions clearly.
4. Detail-oriented with strong follow-up discipline.
5. Positive attitude and willingness to learn.
6. Pursuing or recently completed a bachelor's degree in business administration, hospitality, management, commerce, or a related field.
7. Good organizational and coordination abilities.
8. Proficiency in MS Office (Excel, Word, PowerPoint).
9. Positive attitude, willingness to learn, and ability to work in a team environment.
10. Skills Required: Communication skills, customer service orientation, coordination & multitasking, problem-solving ability, attention to detail, and time management.