Customer Service/Customer Support Internship at Aaji Care Home Health Services
Customer Service/Customer Support
Aaji Care Home Health Services Private LimitedLocation(s): Thane, MumbaiStart DateImmediately
Duration2 Months
StipendRs. ₹ 8,000 - 15,000 /month
Posted On12 Sep '25
Apply By11 Oct' 25
DESCRIPTION
About the internship
1. Attracts potential customers by answering service questions and suggesting
2. information about other services.
3. Serves customers by providing company service information and lead closings.
4. Opens customer accounts by recording Waitlist information.
5. Maintains customer records by updating detailed information.
6. Daily follow-up with the operational team & updating lead status.
7. Recommends potential services to management by collecting customer's
8. information and analyzing customer needs.
9. Prepares service reports by collecting and analyzing customer information.
10. Contributes to team effort by accomplishing related results as needed.
11. To Manage Inbound and Outbound calls in a timely manner
12. Identify customer's requirements, clarify information and provide them with the
13. resolution based on company policy
14. Handle any required communication or coordination required between
15. Partner's(Tankers) and customers
16. Entering customer and account data from source documents within time limits
17. Compiling, verifying the accuracy, and sorting information to prepare source data for computer entry
19. Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking the output
21. Based on performance, the candidate can be converted to a full-time role after completing the internship.
23. Internship is for 1 month
2. information about other services.
3. Serves customers by providing company service information and lead closings.
4. Opens customer accounts by recording Waitlist information.
5. Maintains customer records by updating detailed information.
6. Daily follow-up with the operational team & updating lead status.
7. Recommends potential services to management by collecting customer's
8. information and analyzing customer needs.
9. Prepares service reports by collecting and analyzing customer information.
10. Contributes to team effort by accomplishing related results as needed.
11. To Manage Inbound and Outbound calls in a timely manner
12. Identify customer's requirements, clarify information and provide them with the
13. resolution based on company policy
14. Handle any required communication or coordination required between
15. Partner's(Tankers) and customers
16. Entering customer and account data from source documents within time limits
17. Compiling, verifying the accuracy, and sorting information to prepare source data for computer entry
19. Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking the output
21. Based on performance, the candidate can be converted to a full-time role after completing the internship.
23. Internship is for 1 month
Skill(s) required
English Proficiency (Spoken)
English Proficiency (Written)
Hindi Proficiency (Spoken)
MS-Excel
MS-Office
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 11th Sep'25 and 16th Oct'25
3. are available for duration of 2 months
4. are from Thane, Mumbai only
5. have relevant skills and interests
Other requirements
1. Fresher / BPO experience is also acceptable
2. Excellent communication skills
3. Effective listening and questioning skills
Number of openings
2
About Aaji Care Home Health Services Private Limited
Aaji Care Home Health Services is a social enterprise that makes its pioneer attempt to redefine the way personal care is rendered to the elderly and patients. We at Aaji Care strive to fill the gap by establishing a standard pattern of care at home. Our vision is to 'improve the quality of life for families in need of care' which keeps us on our toes to ensure safety, security, and management responsibility with utmost diligence.
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