Customer Service/Customer Support Internship at Secure Connection (Honeywell)
Customer Service/Customer Support
Secure Connection Private Limited (Honeywell)Location(s): Delhi, GurgaonStart DateImmediately
Duration2 Months
StipendRs. ₹ 10,000 /month
Posted On18 Dec '25
Apply By17 Jan' 26
DESCRIPTION
About the internship
Selected intern's day-to-day responsibilities include:
1. Manage and update customer data in CRM systems accurately.
2. Log customer queries received via WhatsApp, email, calls, and social platforms.
3. Categorize and tag customer issues related to air purifiers and pollution-season concerns.
4. Coordinate with the customer support team to ensure timely resolution.
5. Maintain daily reports on customer interactions and escalations.
6. Assist the support team during high-volume pollution season inquiries.
7. Ensure data accuracy, confidentiality, and timely updates.
1. Manage and update customer data in CRM systems accurately.
2. Log customer queries received via WhatsApp, email, calls, and social platforms.
3. Categorize and tag customer issues related to air purifiers and pollution-season concerns.
4. Coordinate with the customer support team to ensure timely resolution.
5. Maintain daily reports on customer interactions and escalations.
6. Assist the support team during high-volume pollution season inquiries.
7. Ensure data accuracy, confidentiality, and timely updates.
Skill(s) required
Client Relationship Management (CRM)
Customer Support
Data entry
English Proficiency (Spoken)
English Proficiency (Written)
MS-Excel
MS-Office
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 18th Dec'25 and 22nd Jan'26
3. are available for duration of 2 months
4. are from Delhi, Gurgaon only
5. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Other requirements
1. Candidates pursuing or who have recently completed B.Com, BBA, BCA, BA, BSc, or any graduate degree are preferred.
2. Candidates comfortable with handling customer calls and messages.
3. Candidates who can join immediately will be preferred.
Perks
Certificate
Letter of recommendation
5 days a week
Free snacks & beverages
Number of openings
3
About Secure Connection Private Limited (Honeywell)
Secure Connection boasts of a rich legacy of over twenty-five years of delivering world-class products and breakthrough product innovations in the consumer technology products, consumer electronics, peripherals, and accessories space across global markets. Secure Connection has emerged as a global leader with a wealth of expertise in building brands, creating consumer stickiness, and delivering an enhanced experience that enriches a consumer's digital lifestyle.
Our proven methodology ensures that we deploy deep consumer insights and behavioral patterns to all our products. We currently offer a vast suite of products spanning consumer to enterprise segments - from enhancement products for smartphones to enterprise-class infrastructure through our structured cabling systems offerings. Today, we service our customers across multiple geographies spanning South East Asia, South Asia, and Middle East Asia.
Our proven methodology ensures that we deploy deep consumer insights and behavioral patterns to all our products. We currently offer a vast suite of products spanning consumer to enterprise segments - from enhancement products for smartphones to enterprise-class infrastructure through our structured cabling systems offerings. Today, we service our customers across multiple geographies spanning South East Asia, South Asia, and Middle East Asia.
Activity on Internshala
Hiring since March 2025
1 opportunity posted
1 candidate hired