Customer Service/Customer Support Internship in Pune at Farmdidi
Customer Service/Customer Support
FarmdidiLocation(s): PuneStart DateImmediately
Duration3 Months
StipendRs. ₹ 10,000 - 10,001 /month
Posted On18 Sep '25
Apply By18 Oct' 25
DESCRIPTION
About the internship
Selected intern's day-to-day responsibilities include:
1. Interact with customers on daily basis and share information as needed.
2. Run advertising campaigns (email/WhatsApp) ongoing offers, deals, product launches, loyalty programs to customers via digital media using available marketing content and company portals.
3. Coordinate with other departments to reply to customers in a time-bound manner.
4. Generate & maintain customer master from data from e-commerce channels, and digital sales orders.
5. Understand and continuously train themselves under guidance of line manager about company products & policies.
Requirements:
1. Prior experience in a client or consumer facing role (full time/part time).
2. Good command on English, Hindi & Marathi.
3. Working knowledge of MS-Office tools & basic computer skills.
4. Ability to take ownership of their work.
5. Curiosity to investigate and solve problems.
Benefits:
1. Working directly with founders.
2. Career growth with us.
3. Great working environment.
1. Interact with customers on daily basis and share information as needed.
2. Run advertising campaigns (email/WhatsApp) ongoing offers, deals, product launches, loyalty programs to customers via digital media using available marketing content and company portals.
3. Coordinate with other departments to reply to customers in a time-bound manner.
4. Generate & maintain customer master from data from e-commerce channels, and digital sales orders.
5. Understand and continuously train themselves under guidance of line manager about company products & policies.
Requirements:
1. Prior experience in a client or consumer facing role (full time/part time).
2. Good command on English, Hindi & Marathi.
3. Working knowledge of MS-Office tools & basic computer skills.
4. Ability to take ownership of their work.
5. Curiosity to investigate and solve problems.
Benefits:
1. Working directly with founders.
2. Career growth with us.
3. Great working environment.
Skill(s) required
English Proficiency (Spoken)
English Proficiency (Written)
Hindi Proficiency (Spoken)
MS-Excel
MS-Office
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 18th Sep'25 and 23rd Oct'25
3. are available for duration of 3 months
4. have relevant skills and interests
Perks
Certificate
Flexible work hours
Informal dress code
Number of openings
1
About Farmdidi
Farmdidi is a social enterprise dedicated to facilitating the connection between rural women entrepreneurs and their customers.
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