Customer Service/Customer Support Internship in Pune at Vision Marshals
Customer Service/Customer Support
Vision MarshalsLocation(s): Pune
Start DateImmediately
Duration3 Months
StipendRs. ₹ 15,000 - 20,000 /month
Posted On1 Aug '25
Apply By31 Aug' 25
DESCRIPTION
About the internship
We're looking for a proactive and detail-oriented Online Reputation Manager Intern to join our team. The intern will play a key role in enhancing customer experience and managing our brand's online presence. You will be the first point of contact for our customers, ensuring smooth order confirmations and assisting with queries via call and chat support.
Selected intern's day-to-day responsibilities include:
1. Call and confirm online orders placed by customers
2. Provide prompt and polite support to users via phone and chat
3. Assist customers with queries related to orders, shipping, returns, etc.
4. Gather feedback and share insights with the team to improve service quality
5. Maintain a positive brand image through effective communication
6. Escalate critical issues to the relevant internal teams
Selected intern's day-to-day responsibilities include:
1. Call and confirm online orders placed by customers
2. Provide prompt and polite support to users via phone and chat
3. Assist customers with queries related to orders, shipping, returns, etc.
4. Gather feedback and share insights with the team to improve service quality
5. Maintain a positive brand image through effective communication
6. Escalate critical issues to the relevant internal teams
Skill(s) required
English Proficiency (Spoken)
English Proficiency (Written)
MS-Office
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 1st Aug'25 and 5th Sep'25
3. are available for duration of 3 months
4. have relevant skills and interests
Perks
Certificate
Letter of recommendation
Flexible work hours
Informal dress code
Free snacks & beverages
Number of openings
4
About Vision Marshals
Vision Marshals is a dynamic firm specializing in data-driven digital marketing solutions. We partner with businesses of all sizes to create, implement, and optimize multi-channel marketing campaigns that drive lead generation, customer acquisition, and revenue growth.
Our expert consultants leverage advanced analytics and cutting-edge technologies to ensure clients achieve the highest return on investment for their marketing efforts. From strategy development to execution and ongoing optimization, Vision Marshals is dedicated to helping clients succeed in the competitive digital landscape.
Our expert consultants leverage advanced analytics and cutting-edge technologies to ensure clients achieve the highest return on investment for their marketing efforts. From strategy development to execution and ongoing optimization, Vision Marshals is dedicated to helping clients succeed in the competitive digital landscape.
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Hiring since September 2024
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