Customer Success & Growth Internship in Pune at Talent Corner HR Services
Customer Success & Growth
Talent Corner HR ServicesLocation(s): Pune
DESCRIPTION
About the internship
1. Assist in onboarding new clients and ensuring a smooth handover after sales closure
2. Act as a point of contact for existing clients to understand their requirements and concerns
3. Follow up with clients regularly to ensure satisfaction with services provided
4. Support the team in maintaining long-term client relationships and improving retention
5. Collect client feedback and share insights with internal teams for service improvement
6. Track client interactions, follow-ups, and updates in CRM or internal tracking sheets
7. Coordinate with recruitment, sales, and operations teams to ensure timely service delivery
8. Identify upselling or cross-selling opportunities based on client needs
9. Prepare basic reports on client satisfaction, renewals, and engagement metrics
10. Assist in resolving minor client issues and escalating concerns when required
Skill(s) required
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 24th Dec'25 and 28th Jan'26
3. are available for duration of 3 months
4. are from Pune only
5. have relevant skills and interests
Other requirements
1. Students or recent graduates from BBA, BMS, BBM, MBA, or related management courses
2. Strong communication and interpersonal skills to interact confidently with clients
3. Comfortable with follow-ups, coordination, and relationship management
4. Basic understanding of customer success, client servicing, or account management
5. Ability to multitask and coordinate with cross-functional teams (sales, recruitment, operations)
6. Familiarity with CRM tools, MS Excel, or Google Sheets for tracking client data is a plus
7. Apply only if you are residing in Pune