Customer Success Internship in Bangalore at Humantic AI
Customer Success
Humantic AILocation(s): Bangalore (Hybrid)DESCRIPTION
About the internship
Voice of Customers: Dive deep into customer conversations to uncover hidden insights and feedback that shape our product roadmap be the voice of our customers within Humantic AI and watch your recommendations add value to the customer!
Data Detective: Monitor customer health metrics like a hawk, spotting potential issues before they become problems and proactively reaching out with solutions that make customers say "Wow, they really get us!"
Storyteller of Success: Craft compelling reports that showcase customer wins and engagement patterns, presenting insights to leadership that directly influence strategic decisions!
Learning Architect: Help design and deliver mind-blowing training materials, customer resources, and webinars that empower users to unlock the full potential of our AI-powered insights!
Cross-Functional Connector: Serve as the vital bridge between Customers and our Sales, Engineering, and Product teams, ensuring every customer voice is heard and every solution is seamlessly delivered!
Relationship Maestro: Lead customer outreach initiatives that build unbreakable bonds, turning one-time users into lifelong advocates who can't stop talking about Humantic AI!
Skill(s) required
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 16th Jun'25 and 21st Jul'25
3. are available for duration of 6 months
4. have relevant skills and interests
Other requirements
Important -- Read Carefully before applying-
We look for candidates with:
1) Communication Superpower
2) Customer Obsession
3) Problem-Solving Genius
4) Learning Machine
5) Team Collaboration Champion
6) Detail Detective Mindset
7) Tech Toolkit & Adaptability
We don't believe in resume writing contests aided by ChatGPT.
Our comprehensive assessment will take over an hour of focused effort.
This process requires commitment—because that's exactly what we're looking for.
Culture Fit Assessment (30m) - A detailed questionnaire that reveals whether you align with our high-agency, limit-pushing mindset. Surface-level responses won't cut it here. Fill out the form here: https://forms.gle/k6tBSShTfdFWm8aS8
Behavioural & Cognitive Assessment (7m + 12m) - We measure potential, not just experience. This scientific evaluation helps us understand how you think, solve problems, and respond to challenges. Submit your assessment here:
https://assessment.predictiveindex.com/bo/6MVY/CSM_Feb2025
3. Video Statements (15m) - Using Loom.com, record three separate videos (each under 5 minutes):
Video 1: Why should we hire you? Show us what sets you apart from every other qualified candidate.
Video 2: What does it take to excel in this role? Demonstrate your understanding of what one needs to bring to the table to make it a win-win-win.
Video 3: Why do you want this role? Reveal your authentic motivation, not what you think we want to hear.
Perks
Number of openings
About Humantic AI
We believe that people derive the most happiness and the world becomes a positive place when everyone understands each other well. It makes everything better in the office, better at home, and better in society. And that is what we do - help organizations understand the people that make them and help people understand one another. And slowly, we make this world a little more humane; and a lot more Humantic AI.