Customer Success Internship in Jaipur at EMIAC Technologies
Customer Success
EMIAC TechnologiesLocation(s): Jaipur
Start DateImmediately
Duration6 Months
StipendRs. ₹ 5,000 - 7,000 /month
Posted On11 Jun '26
Apply By11 Jul' 26
DESCRIPTION
About the internship
With a strong focus on digital growth and brand visibility, EMIAC serves clients across diverse industries and has worked with leading brands such as HDFC, Kotak, Myntra, Meesho, Nykaa, Axis Bank, Policybazaar, Acko, and many others.
We are looking for a proactive and detail-oriented customer success intern to support day-to-day client coordination and operational execution. The candidate will assist in managing client requirements, tracking project updates, coordinating with internal teams, and ensuring smooth communication between clients and the company. This role is ideal for someone who is organized, communicative, and eager to learn how client servicing and operations work in a fast-paced professional environment.
Selected intern's day-to-day responsibilities include:
1. Assist in daily client communication through calls, emails, WhatsApp, and meetings
2. Coordinate with internal teams to ensure the timely execution of client tasks and deliverables
3. Understand client requirements and document briefs clearly for internal teams
4. Maintain and update client records, task sheets, trackers, and reports
5. Follow up with teams for project status, pending tasks, approvals, and deadlines
6. Support managers in preparing client updates, reports, presentations, and meeting notes
7. Track project progress and ensure smooth workflow between clients and internal departments
8. Help resolve basic client queries and escalate important issues to the reporting manager
9. Assist in scheduling meetings, preparing agendas, and sharing minutes of meetings
10. Support client onboarding, documentation, and operational processes
What you will learn:
1. End-to-end client servicing and operations workflow
2. How to manage client communication professionally
3. Project coordination and task management processes
4. Client requirement understanding and brief documentation
5. Reporting, follow-ups, and deadline management
6. Use of operational tools, trackers, CRM platforms, and project management systems
7. Team coordination across departments like marketing, design, content, sales, and tech
We are looking for a proactive and detail-oriented customer success intern to support day-to-day client coordination and operational execution. The candidate will assist in managing client requirements, tracking project updates, coordinating with internal teams, and ensuring smooth communication between clients and the company. This role is ideal for someone who is organized, communicative, and eager to learn how client servicing and operations work in a fast-paced professional environment.
Selected intern's day-to-day responsibilities include:
1. Assist in daily client communication through calls, emails, WhatsApp, and meetings
2. Coordinate with internal teams to ensure the timely execution of client tasks and deliverables
3. Understand client requirements and document briefs clearly for internal teams
4. Maintain and update client records, task sheets, trackers, and reports
5. Follow up with teams for project status, pending tasks, approvals, and deadlines
6. Support managers in preparing client updates, reports, presentations, and meeting notes
7. Track project progress and ensure smooth workflow between clients and internal departments
8. Help resolve basic client queries and escalate important issues to the reporting manager
9. Assist in scheduling meetings, preparing agendas, and sharing minutes of meetings
10. Support client onboarding, documentation, and operational processes
What you will learn:
1. End-to-end client servicing and operations workflow
2. How to manage client communication professionally
3. Project coordination and task management processes
4. Client requirement understanding and brief documentation
5. Reporting, follow-ups, and deadline management
6. Use of operational tools, trackers, CRM platforms, and project management systems
7. Team coordination across departments like marketing, design, content, sales, and tech
Skill(s) required
Client Interaction
Client Relationship
Client Relationship Management (CRM)
Digital Marketing
Effective Communication
Search Engine Optimization (SEO)
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 11th Jun'26 and 16th Jul'26
3. are available for duration of 6 months
4. are from Jaipur only
5. have relevant skills and interests
Other requirements
1. Pursuing or recently completed a degree in business, management, marketing, operations, or a related field
2. Strong communication and interpersonal skills
3. Good coordination and follow-up skills
4. Basic understanding of client servicing, operations, or project coordination
5. Proficiency in MS Office, especially Excel, Word, and PowerPoint
6. Ability to manage multiple tasks and maintain attention to detail
7. Self-motivated, responsible, and willing to learn
8. Comfortable working with internal teams and client-facing communication
Perks
Certificate
Letter of recommendation
Informal dress code
Additional information
Perks & benefits:
1. Hands-On Experience – Get real-world training while working on live client projects for growing brands.
2. Portfolio Development – Contribute to actual client work, reports, and operational processes that add value to your professional profile.
3. Professional Mentorship – Learn directly from experienced managers and client servicing professionals.
4. Friendly Work Culture – Work with supportive managers and a collaborative team that values learning, discipline, and growth.
5. Beautiful Office Infrastructure – Experience one of the most aesthetically pleasing and well-designed offices in Jaipur.
6. Gaming Zone – Unwind and recharge in our dedicated gaming area.
7. In-House Library – Access a curated collection of books for learning, motivation, and leisure reading.
8. Growth-Oriented Learning – Gain real-time exposure to client operations, coordination, reporting, and project execution.
9. Access to Premium Tools – Learn and explore CRM tools, project management platforms, AI tools, and automation systems as part of your day-to-day work.
10. Fun Fridays & Celebrations – Regular team-building activities, themed days, and festival celebrations to keep the workplace engaging.
11. Green Workplace – A fresh and calming atmosphere with plants and open spaces that boost productivity and peace.
12. Placement Opportunity – Perform well during your internship and you could earn a full-time placement opportunity.
1. Hands-On Experience – Get real-world training while working on live client projects for growing brands.
2. Portfolio Development – Contribute to actual client work, reports, and operational processes that add value to your professional profile.
3. Professional Mentorship – Learn directly from experienced managers and client servicing professionals.
4. Friendly Work Culture – Work with supportive managers and a collaborative team that values learning, discipline, and growth.
5. Beautiful Office Infrastructure – Experience one of the most aesthetically pleasing and well-designed offices in Jaipur.
6. Gaming Zone – Unwind and recharge in our dedicated gaming area.
7. In-House Library – Access a curated collection of books for learning, motivation, and leisure reading.
8. Growth-Oriented Learning – Gain real-time exposure to client operations, coordination, reporting, and project execution.
9. Access to Premium Tools – Learn and explore CRM tools, project management platforms, AI tools, and automation systems as part of your day-to-day work.
10. Fun Fridays & Celebrations – Regular team-building activities, themed days, and festival celebrations to keep the workplace engaging.
11. Green Workplace – A fresh and calming atmosphere with plants and open spaces that boost productivity and peace.
12. Placement Opportunity – Perform well during your internship and you could earn a full-time placement opportunity.
Number of openings
3
About EMIAC Technologies
EMIAC Technologies is a leading content marketing agency with over 8 years of industry expertise. We specialize in two core services: Content writing and guest posting + press releases. With a team of 100+, we deliver top-notch content that resonates with diverse audiences across the globe. From SEO-optimized blog posts to compelling web copy and engaging press releases, we help businesses build strong digital footprints.
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