Customer Success Internship in Mumbai at Apport Software Solutions
Customer Success
Apport Software Solutions Private LimitedLocation(s): Mumbai
Start DateImmediately
Duration6 Months
StipendRs. ₹ 7,000 - 10,000 /month
Posted On23 Dec '25
Apply By22 Jan' 26
DESCRIPTION
About the internship
We are looking for proactive and customer-focused students to join us as 'Customer
Success Intern.' This role offers an excellent opportunity to learn how to build strong client relationships, ensure customer satisfaction, and contribute to product adoption and retention.
Selected intern's day-to-day responsibilites include:
1. Assist the customer success team in onboarding new clients.
2. Understand client requirements and ensure timely resolution of their queries.
3. Collaborate with internal teams (sales, product, support) to deliver a smooth
customer experience.
4. Track customer engagement and gather feedback for continuous improvement.
5. Prepare reports and documentation related to customer interactions.
Success Intern.' This role offers an excellent opportunity to learn how to build strong client relationships, ensure customer satisfaction, and contribute to product adoption and retention.
Selected intern's day-to-day responsibilites include:
1. Assist the customer success team in onboarding new clients.
2. Understand client requirements and ensure timely resolution of their queries.
3. Collaborate with internal teams (sales, product, support) to deliver a smooth
customer experience.
4. Track customer engagement and gather feedback for continuous improvement.
5. Prepare reports and documentation related to customer interactions.
Skill(s) required
Effective Communication
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 23rd Dec'25 and 27th Jan'26
3. are available for duration of 6 months
4. are from Mumbai only
5. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Other requirements
1. Students currently pursuing B.Tech, BCA or related fields are preferred.
2. Strong communication and problem-solving skills.
3. Good organizational and multitasking abilities.
4. A customer-first attitude with eagerness to learn.
Perks
Certificate
Flexible work hours
Informal dress code
Number of openings
15
About Apport Software Solutions Private Limited
Apport Software Solutions Private Limited is a dynamic and innovative SaaS-based product company offering conversational commerce and empowering global brands with scalable personal commerce and relationship-led sales on WhatsApp. QuickSell is a sales acceleration commerce suite started in 2017 with the vision to empower businesses to translate conversations into conversions on customer-first channels like WhatsApp through assisted personal commerce. DoubleClick is a mobile-first conversational CRM built on top of WhatsApp Business API to unlock WhatsApp's marketing and sales capabilities. It offers top-notch features, including a central team inbox, bulk broadcasting, analytics, a bot studio, commerce and cataloging, chatbots, and role-based access.
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