Customer Success Internship in Mumbai at Apport Software Solutions
Customer Success
Apport Software Solutions Private LimitedLocation(s): Mumbai
Start DateImmediately
Duration6 Months
StipendRs. ₹ 8,000 - 10,000 /month
Posted On25 Jun '26
Apply By25 Jul' 26
DESCRIPTION
About the internship
Selected intern's day-to-day responsibilities include:
1. Assist the customer success team in onboarding new clients.
2. Understand client requirements and ensure timely resolution of their queries.
3. Collaborate with internal teams (sales, product, support) to deliver a smooth customer experience.
4. Track customer engagement and gather feedback for continuous improvement.
5. Prepare reports and documentation related to customer interactions.
1. Assist the customer success team in onboarding new clients.
2. Understand client requirements and ensure timely resolution of their queries.
3. Collaborate with internal teams (sales, product, support) to deliver a smooth customer experience.
4. Track customer engagement and gather feedback for continuous improvement.
5. Prepare reports and documentation related to customer interactions.
Skill(s) required
Client Relationship Management (CRM)
Collaboration
Effective Communication
Problem Solving
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 25th Jun'26 and 30th Jul'26
3. are available for duration of 6 months
4. are from Mumbai only
5. have relevant skills and interests
Other requirements
1. Students currently pursuing BTech, BCA, or related fields are preferred.
2. Strong communication and problem-solving skills.
3. Good organizational and multitasking abilities.
4. A customer-first attitude with eagerness to learn.
Perks
Certificate
Letter of recommendation
Number of openings
5
About Apport Software Solutions Private Limited
Apport Software Solutions Private Limited is a dynamic and innovative SaaS-based product company offering conversational commerce and empowering global brands with scalable personal commerce and relationship-led sales on WhatsApp. QuickSell is a sales acceleration commerce suite started in 2017 with the vision to empower businesses to translate conversations into conversions on customer-first channels like WhatsApp through assisted personal commerce. DoubleClick is a mobile-first conversational CRM built on top of WhatsApp Business API to unlock WhatsApp's marketing and sales capabilities. It offers top-notch features, including a central team inbox, bulk broadcasting, analytics, a bot studio, commerce and cataloging, chatbots, and role-based access.
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