Customer Success Professional Internship in Bangalore at FRND
Customer Success Professional
FRNDLocation(s): Bangalore
Start DateImmediately
Duration3 Months
StipendRs. ₹ 10,000 - 20,000 /month
Posted On17 Jan '26
Apply By16 Feb' 26
DESCRIPTION
About the internship
Selected intern's day-to-day responsibilities include:
1. Make follow-up and reactivation calls to registered but inactive users
2. Engage with new and existing users via calls, chat, or messages
3. Understand user doubts, issues, and barriers to usage
4. Guide users on how the application works and its key benefits
5. Resolve basic queries or coordinate with internal teams for support
6. Drive user activation, engagement, and repeat usage
7. Maintain records of user feedback and interactions
Key success metrics:
1. User activation rate
2. Re-engagement of inactive users
3. Conversion from sign-up to active usage
4. User satisfaction and issue resolution
1. Make follow-up and reactivation calls to registered but inactive users
2. Engage with new and existing users via calls, chat, or messages
3. Understand user doubts, issues, and barriers to usage
4. Guide users on how the application works and its key benefits
5. Resolve basic queries or coordinate with internal teams for support
6. Drive user activation, engagement, and repeat usage
7. Maintain records of user feedback and interactions
Key success metrics:
1. User activation rate
2. Re-engagement of inactive users
3. Conversion from sign-up to active usage
4. User satisfaction and issue resolution
Skill(s) required
Client Interaction
Client Relationship
Customer Acquisition
Sales Support
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 16th Jan'26 and 20th Feb'26
3. are available for duration of 3 months
4. are from Bangalore only
5. have relevant skills and interests
Perks
Certificate
Letter of recommendation
Informal dress code
Number of openings
10
About FRND
FRND App is India's #1 social interaction platform with over 1 crore downloads. We help users find new friends and be more confident.
Activity on Internshala
Hiring since April 2025
171 opportunities posted
123 candidates hired