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Customer Support - Intern internship in Noida at MyOperator

Customer Support - Intern
Customer Support - InternLocation(s): Noida
Customer Support - Intern
Start DateImmediately
Duration3 months
Stipend14000-16000
Apply By29-12-2024
Openings:2
Eligibility:Graduate
DESCRIPTION

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Title: Customer Support Intern Job Description: We are looking for a passionate, self-motivated, and ambitious Customer Support Intern with strong communication skills and confidence. This 3-month internship offers an excellent opportunity to learn the fundamentals of customer support. Interns demonstrating outstanding performance may be considered for a full-time role. As a Customer Support Intern, you will assist clients primarily through calls, emails, and chats, providing a smooth and supportive experience. You will also gain insights into market scenarios and learn how to communicate valuable feedback to your reporting manager. Tenure: 3-Months Internship Key Responsibilities: -Develop a foundational understanding of company products and services. -Assist in providing quick, professional, and accurate responses to customer inquiries, including questions on orders, quotes, product issues, and general inquiries. -Support ticket management, ensuring written communication is clear and customer-friendly. -Meet personal and team targets by learning to explain the benefits of company services and identifying opportunities to add value for clients. Requirements: -Recent graduates in any field with a keen interest in customer support. -Strong communication skills and a customer-focused approach. -Basic organizational and time-management skills. -Willingness to learn negotiation and client interaction techniques. -Ability to work from the office (WFO) in Noida Sector 2. -Availability for a rotational shift schedule.

MyOperator was started with a vision to help businesses utilise cloud telephony to improve their customer call handling as well as customer communication. With a team of five in 2013, we have now become a family of 180+, and the growth continues. We created this product with the belief that each customer call is a potential business opportunity. Our product helps businesses manage and optimize each customer call and enhance their customer calling experience. Today, companies all over the world are realizing the benefits and power of cloud communication. With our product, we want to expand both its knowledge and usage to businesses across the globe. We’re a team of creative and experienced people working towards improving on-call customer communication for businesses of all sizes and industries. We currently cater to over 7000 clients.

-Device reimbursement -Work from Office - Noida Sector 2 office location -Opportunity for full-time conversion based on performance


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