Medical Admission Counselling Internship in Gurgaon at EduYatra Global Careers
Medical Admission Counselling
EduYatra Global CareersLocation(s): Gurgaon
DESCRIPTION
About the internship
1. Handle inbound calls from prospective students, parents, and guardians regarding medical admissions.
2. Provide information on eligibility criteria, admission procedures, counselling schedules, courses, colleges, fee structures, and documentation requirements.
3. Assess students' academic backgrounds and recommend suitable admission options.
4. Record and update inquiry details accurately in the CRM or admissions database.
5. Follow up with interested candidates to support application completion and engagement.
6. Address routine admission-related queries and escalate complex concerns to senior counsellors when necessary.
7. Maintain professionalism, empathy, and confidentiality during all interactions.
8. Achieve daily call-handling and lead-conversion targets.
9. Coordinate with admissions, documentation, and operations teams to ensure a seamless applicant experience.
10. Stay updated on admission policies, entrance examinations, and counselling guidelines.
11. Maintain accurate records and support admissions-related documentation processes.
Skill(s) required
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 1st Jun'26 and 6th Jul'26
3. are available for duration of 6 months
4. are from Gurgaon only
5. have relevant skills and interests
Other requirements
1. Pursuing or recently completed a Bachelor's degree or MBA in any discipline.
2. Excellent verbal communication skills in English and local languages.
3. Strong listening, interpersonal, and relationship-building abilities.
4. Professional phone etiquette and customer service orientation.
5. Basic proficiency in Microsoft Office, Google Workspace, and CRM tools.
6. Ability to explain information clearly and manage multiple inquiries efficiently.
7. Strong organizational and record-keeping skills.
8. Interest in education, student counselling, or healthcare admissions.
9. Ability to build rapport with students and parents.
10. Positive attitude, patience, empathy, and attention to detail.
11. Goal-oriented mindset with a focus on service quality.
12. Ability to perform effectively in a fast-paced admissions environment.
Perks
2. Hands-on experience in admissions counselling and student engagement.
3. Training in communication, lead management, and CRM systems.
4. Opportunity to develop counselling, sales, and customer relationship management skills.
5. Performance is evaluated based on inbound call handling, conversion rates, service quality, CRM accuracy, and follow-up completion.
6. Potential opportunity for a full-time Admissions Counsellor role based on performance.
7. Practical experience working with admissions, documentation, and operations teams.
8. Exposure to lead conversion strategies and applicant relationship management.