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Operations Internship at Step Consultancy

Operations
Step ConsultancyLocation(s): Navi Mumbai, Mumbai (Hybrid)
Step Consultancy
Start DateImmediately
Duration6 Months
StipendRs. ₹ 2,500 - 5,000 /month
Posted On28 Jun '25
Apply By4 Aug' 25
DESCRIPTION

About the internship

Selected intern's day-to-day responsibilities include:

1. Manage and update cab schedules across internal tools and third-party booking platforms
2. Communicate with drivers to ensure timely departures and resolve on-ground issues
3. Confirm passenger attendance and assist customers with boarding & pickup instructions
4. Monitor cab routes in real time to anticipate delays and offer solutions
5. Provide daily operational reports and assist in data tracking
6. Collaborate with the team to improve operational processes and customer experience
7. Handle emergency cases and route-related escalations during shifts

Skill(s) required

Effective Communication Google Sheets MS-Excel MS-PowerPoint Operations Problem Solving Time Management
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 21st May'25 and 4th Aug'25

3. are available for duration of 6 months

4. are from Navi Mumbai, Mumbai only

5. have relevant skills and interests

Other requirements

Proficiency in Microsoft Excel & Google Sheets (for scheduling & tracking)

Presentation skills (PowerPoint/Google Slides) for internal reporting

Strong problem-solving ability and presence of mind in live scenarios

Excellent communication (verbal & written) in English, Hindi (Marathi is a plus)

Strong organizational and time-management skills

Comfortable working with basic tech tools (WhatsApp Business, GPS apps, online forms)

A customer-first mindset and the ability to work calmly under pressure

Perks

Certificate Letter of recommendation Flexible work hours

Number of openings

5

About Step Consultancy

Step Consultancy is a dynamic and innovative agency dedicated to helping businesses thrive in the digital age. With a focus on delivering results-driven solutions, we offer a wide range of services, including pitch deck and business profile development, performance marketing, web and app development, lead generation, branding, and videography.

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Hiring since July 2024
8 opportunities posted
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