Operations Representative Internship in Mumbai at Delta 4 Commerce
Operations Representative
Delta 4 CommerceLocation(s): Mumbai (Hybrid)
DESCRIPTION
About the internship
1. Appointment & Calendar Management: Manage daily appointments, schedule and confirm calls, send timely reminders, and ensure all appointment-related information is accurately updated in relevant systems.
2. Founder & Programme Member Coordination: Track requirements shared by the D4 Commerce founders, coordinate with programme members based on predefined processes, follow up on requests until completion, and escalate issues outside predefined solutions to the Operations Lead.
3. Reminders & Follow-ups: Set reminders for important tasks, calls, deadlines, and follow-ups. Track pending and overdue items and ensure action points are completed on time.
4. Programme Member Operations: Ensure new programme members complete the required onboarding process and receive timely access to programmes, forms, groups, and communications. Maintain accurate student/customer records and follow up on incomplete requirements.
5. Internal Operations & Task Management: Follow up with team members on pending tasks and deadlines, identify delays or operational gaps, escalate critical issues, and maintain operational checklists and trackers.
6. Dashboards & Data Management: Maintain and update internal operational dashboards, ensure data accuracy, identify missing or outdated information, and prepare basic operational reports as required.
7. Process Improvement & Automation: Identify repetitive manual tasks, suggest opportunities to simplify, standardize, or automate workflows, and assist in documenting recurring processes through SOPs and checklists.
Skill(s) required
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 11th Sep'26 and 16th Oct'26
3. are available for duration of 3 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Other requirements
1. Highly organized and detail-oriented.
2. Strong follow-up and communication skills.
3. Comfortable coordinating with multiple people simultaneously.
4. Good working knowledge of Google Sheets and basic computer applications.
5. Takes ownership of tasks instead of waiting for instructions.
6. Able to identify potential issues and proactively escalate them.
7. Good at managing deadlines, appointments, and important details.
8. Comfortable working in a fast-paced startup environment.
9. Willingness to learn, take responsibility, and contribute proactively.