Product Operations Internship in Bangalore at StepChange SC
Product Operations
StepChange SCLocation(s): BangaloreStart DateImmediately
Duration6 Months
StipendRs. ₹ 25,000 - 35,000 /month
Posted On19 Dec '25
Apply By20 Jan' 26
DESCRIPTION
About the internship
StepChange is a climate-tech platform helping enterprises and financial institutions navigate the complex landscape of ESG, carbon accounting, and climate risk. As a Product Operations Intern, you will be the bridge between our customers and our technical teams.
You will work directly with the Head of Product Operations and collaborate with Engineering, Product, and Sales teams to drive product value through technical support, data-informed insights, and structured quality assurance.
Selected Intern's Day-to-Day Responsibilities
1. Technical Support: Investigate and resolve customer support tickets; maintain a dynamic dashboard to identify product gaps and UX friction.
2. Training & Documentation: Create and update the Knowledge Base (videos, articles, and slide decks) to help users navigate new product releases.
3. GTM & Demo Support: Build and maintain demo environments and sample datasets tailored for banks and enterprise clients.
4. Product Testing: Design and execute test cases for new features; document defects and contribute to the QA regression suite for high-risk workflows like emissions calculations.
5. Cross-functional Collaboration: Act as the feedback loop between customer problems and scalable product solutions.
You will work directly with the Head of Product Operations and collaborate with Engineering, Product, and Sales teams to drive product value through technical support, data-informed insights, and structured quality assurance.
Selected Intern's Day-to-Day Responsibilities
1. Technical Support: Investigate and resolve customer support tickets; maintain a dynamic dashboard to identify product gaps and UX friction.
2. Training & Documentation: Create and update the Knowledge Base (videos, articles, and slide decks) to help users navigate new product releases.
3. GTM & Demo Support: Build and maintain demo environments and sample datasets tailored for banks and enterprise clients.
4. Product Testing: Design and execute test cases for new features; document defects and contribute to the QA regression suite for high-risk workflows like emissions calculations.
5. Cross-functional Collaboration: Act as the feedback loop between customer problems and scalable product solutions.
Skill(s) required
APIs
Confluence
Figma
Google Workspace
Jira
MS-Excel
Notion
Power BI
Zendesk
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 16th Dec'25 and 20th Jan'26
3. are available for duration of 6 months
4. have relevant skills and interests
Perks
Certificate
Letter of recommendation
5 days a week
Number of openings
6
About StepChange SC
StepChange is focused on developing state-of-the-art ESG tools for businesses, with the goal of empowering companies with a suite of sophisticated solutions aimed at measuring, managing and reporting their ESG performance across a comprehensive set of metrics. We believe that equipping companies with the specialised tools they need to achieve their ESG goals will play a vital role in enabling the transition to a more sustainable global economy and tackling world's most pressing problem Climate Change'. We are a rapidly growing early-stage global team and are backed by leading VCs. Our founders are MIT and IITB alumni with past experience at McKinsey, Ola, Accel and multiple social enterprises.
Activity on Internshala
Hiring since November 2025
2 opportunities posted
2 candidates hired