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Program Management Internship at Grexa AI Private Limited

Program Management
Grexa AI Private LimitedLocation(s): Thane, Navi Mumbai, Mumbai, Panvel
Grexa AI Private Limited
Start DateImmediately
Duration3 Months
StipendRs. ₹ 10,000 - 15,000 /month
Posted On11 Jul '25
Apply By9 Aug' 25
DESCRIPTION

About the internship

We're looking for a program management intern to help ensure a seamless, high-impact experience for our clients. You'll work closely with founders and the customer operations team to onboard users, support adoption, gather feedback, and drive value at every step of the client journey. This is a unique opportunity to understand how great SaaS products scale through customer empathy, proactive problem-solving, and strong internal collaboration.

Selected intern's day-to-day responsibilities include:

1. Support the onboarding of new clients, ensuring they understand the platform and start integrating Grexa AI into their day-to-day workflows
2. Help build and refine internal processes to better understand client goals and success metrics
3. Monitor client usage and engagement data, identifying opportunities for improvement and support
4. Be a point of contact for client queries, helping troubleshoot issues and coordinate with internal teams when needed
5. Collect feedback from users and translate it into actionable insights for the product and marketing teams
6. Assist in identifying up-sell and feature adoption opportunities, helping customers unlock more value from the platform
7. Contribute to documentation and support resources to improve the onboarding and learning experience

Skill(s) required

Client Interaction Client Relationship Critical thinking Effective Communication Problem Solving
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 10th Jul'25 and 14th Aug'25

3. are available for duration of 3 months

4. are from Thane, Navi Mumbai, Mumbai, Panvel only

5. have relevant skills and interests

Perks

Certificate Letter of recommendation Flexible work hours Informal dress code 5 days a week

Number of openings

1

About Grexa AI Private Limited

Empowering growth for local businesses. Grexa AI is building AI business assistants to help local businesses leverage the latest technology.
Activity on Internshala
Hiring since April 2024
57 opportunities posted
30 candidates hired
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