Program Management Internship at Grexa AI
Program Management
Grexa AI Private LimitedLocation(s): Thane, Navi Mumbai, Dombivli, Mumbai, Panvel
DESCRIPTION
About the internship
Selected intern's day-to-day responsibilities include:
1. Support the onboarding of new clients, ensuring they understand the platform and start integrating Grexa into their day-to-day workflows
2. Help build and refine internal processes to understand client goals and success metrics better
3. Monitor client usage and engagement data, identifying opportunities for improvement and support
4. Be a point of contact for client queries, helping troubleshoot issues and coordinate with internal teams when needed
5. Collect feedback from users and translate it into actionable insights for the product and marketing teams
6. Assist in identifying upsell and feature adoption opportunities, helping customers unlock more value from the platform
7. Contribute to documentation and support resources to improve the onboarding and learning experience
Skill(s) required
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 5th Jan'26 and 9th Feb'26
3. are available for duration of 6 months
4. are from Thane, Navi Mumbai, Dombivli, Mumbai, Panvel only
5. have relevant skills and interests
Other requirements
1. Final-year student or recent graduate from any discipline- business, marketing, operations, or tech backgrounds preferred
2. Excellent communication and problem-solving skills
3. Curious, proactive, and willing to take ownership of customer success outcomes
4. Good understanding of CRM tools, Excel/Sheets, WhatsApp API, or marketing automation tools (or willingness to learn)
5. A people-first mindset and comfort working with internal and external stakeholders