Sales Operations & Coordination Internship in Mumbai at Rathi Silver

We are looking for a detail-oriented, process-driven team member to act as the central coordination and follow-up backbone of our sales function. The role requires owning customer data and follow-ups across WhatsApp, trade shows, and face-to-face sales, ensuring that no enquiry, lead, or key customer interaction is missed due to lack of tracking or coordination.

Selected intern's day-to-day responsibilities include:

1. Maintain and organise customer records across multiple branches
2. Coordinate participation in exhibitions and trade shows, including passes, scheduling, and lead capture
3. Create post-exhibition reports with structured data and follow-up plans
4. Manage timely WhatsApp communications for festivals, exhibitions, and important business updates
5. Track enquiries, follow-ups, and sales status, and nudge sales personnel when action is due

The role is operations-heavy and requires strong Excel/Google Sheets skills, clear communication, and comfort working behind the scenes to bring structure, discipline, and consistency to the sales process. It is not a sales pitching role, but a critical enablement role that supports revenue by improving execution.

Note:

1. You will be the single point of truth for customer data, follow-ups, and exhibition leads- ensuring no opportunity is lost due to a lack of coordination
2. Clear communication and management of information are critical to this role

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