Tele Sales Executive Internship at Abhaya International

Responsible for supporting the sales team by managing administrative tasks, streamlining sales processes, and facilitating effective sales operations. Handle order processing, manage CRM systems, prepare sales documentation, and ensure smooth coordination between departments and customers.

Selected intern's day-to-day responsibilities include:
1. Process sales orders, ensure accurate tracking, and manage the entire process from order entry to delivery.
2. Manage customer accounts, update CRM systems, and prepare sales documents.
3. Handle client communications, provide support, and resolve customer issues.
4. Assist the sales team in implementing sales cycles, preparing sales reports, managing schedules and communicating with clients.
5. Analyze sales data and coordinate with the sales team and other departments to ensure smooth operations and timely fulfillment of customer requests, ensuring that targets are consistently met.
6. Monitor the sales team's performance, identify areas for improvement, and report on key metrics.
7. Evaluating and improving sales processes and procedures to enhance efficiency.
8. Schedule and coordinate internal meetings, client calls, and product demos.
9. Follow up with customers post-sale for feedback, support, or additional services and help manage after-sales service requests or complaints.
10. Stay informed about product features, pricing, and availability.

Job Requirements:-
1. Excellent verbal and written communication skills for interacting with clients, team members, and other departments.
2. Strong organizational skills to manage paperwork, schedules, and data efficiently.
3. The ability to prioritize tasks, manage deadlines, and handle multiple responsibilities is essential.
4. Able to analyze sales data, identify trends, and make data-driven decisions with strong understanding of sales processes, procedures, and strategies for providing effective support.
5. Strong leadership and interpersonal skills for collaborating with the sales team, building relationships with clients, and resolving issues.
6. The ability to identify and resolve issues quickly and efficiently is essential in a fast-paced sales environment and adapt to changing circumstances and new technologies.

Preferred:-
1. A minimum of 1-4 years of experience in in sales support, coordination, or administration or similar roles.
2. Proficiency with CRM software, Microsoft Office Suite, Google Sheets, etc. and similar tools.
3. Experience handling order processing and sales documentation and using CRM systems to track sales activities and customer information
4. Knowledge of sales and marketing principles and experience communicating with customers and internal teams.
5. Ability to adapt quickly to changing environments, strategies and tactics based on market needs.


Education:-
A Bachelor's degree in Business Administration, Marketing, Sales, Commerce, or a related field

Key Skills:-
Strong Communication, Interpersonal Skills, Sales, negotiation and persuasion abilities, Team Work, Hardworking, Organizational Skills, Multitasking, Time management, Typing and data entry skills

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