As a Telecalling intern at Happiness Plans, you will have the exciting opportunity to be a part of a dynamic team that is dedicated to spreading joy and positivity through our services. Your role will involve interacting with customers over the phone in both English and Hindi, as well as handling written communication in English. Your proficiency in MS-Excel will also come in handy as you assist in maintaining customer records and data.
Key Responsibilities:
1. Make outbound calls to potential customers to promote our services.
2. Handle inbound calls from existing customers, addressing their queries and concerns.
3. Maintain accurate and up-to-date customer records in MS-Excel.
4. Communicate effectively in both English and Hindi to cater to a diverse customer base.
5. Assist in creating and sending out written communication such as emails and letters.
6. Collaborate with the sales team to achieve targets and goals.
7. Provide feedback and suggestions for improving customer satisfaction and retention.
If you are passionate about making a difference in people's lives and have excellent communication skills, this internship is the perfect opportunity for you to gain valuable experience in a fun and supportive work environment. Join us at Happiness Plans and be a part of our mission to spread happiness!
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 21st Nov'25 and 26th Dec'25
3. are available for duration of 3 months
4. have relevant skills and interests
Job offer:
On successful conversion to a permanent employee, the candidate can expect a salary of ₹ 200000 to 300000/year
Happiness Plans is the one destination for all travel-related services. Our expertise includes holidays, air tickets, destination weddings, events, and study abroad services. We are available with a global presence.