As a Telecalling intern at Firststore.io, you will have the exciting opportunity to interact with customers and assist them with their inquiries. Your knowledge of MS-Excel, Hindi proficiency (spoken), and English proficiency (written) will be crucial in delivering excellent service.
1. Conduct outbound calls to potential customers to promote our products and services
2. Handle inbound calls from customers and address their queries or concerns
3. Maintain accurate and detailed records of customer interactions in MS-Excel
4. Assist in generating leads and following up on sales opportunities
5. Collaborate with the sales team to achieve targets and goals
6. Provide feedback to the management team on customer trends and preferences
7. Continuously strive to improve communication skills and customer service techniques
Join us at Firststore.io and gain valuable experience in the world of telecalling while contributing to our success as a leading e-commerce platform. Apply now and be part of our dynamic team!
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 5th Dec'25 and 9th Jan'26
3. are available for duration of 6 months
4. are from Mumbai only
5. have relevant skills and interests
At FirstStore.io, we're dedicated to empowering small business owners and entrepreneurs with the tools they need to thrive in the digital age. Our mission is to make e-commerce accessible, affordable, and user-friendly so that every small business can succeed online.
Who We Are: We are a passionate team of tech enthusiasts, business experts, and creatives who understand the challenges that small businesses face in today's competitive market. We believe that every local shop, boutique, artisan, and service provider deserves a chance to showcase their unique products and services to a global audience.
What We Do: FirstStore.io provides a robust and intuitive platform for creating and managing online stores. Whether you're a seasoned e-commerce entrepreneur or just starting out, our platform is designed to simplify the process of setting up and running your online business.