1.Coordinate daily customer orders and delivery schedules
2.Communicate with vendors, delivery partners, and customers
3.Track order status and resolve basic delivery issues
4.Update order details, stock availability, and customer records
5.Handle customer calls/messages regarding orders and delivery
6.Support quality, hygiene, and delivery process follow-ups
7.Maintain daily operational reports and updates
8. Ensure smooth day-to-day operations
Kravve is an early-stage premium seafood & meat brand based in Pune. We focus on delivering fresh, clean, high-quality fish, chicken, mutton, and eggs to select residential communities with a strong emphasis on hygiene, transparency, and customer trust. We currently operate through WhatsApp and are in the process of launching our mobile app and website. Our operations are hyperlocal, fast-paced, and hands-on, with customers who value quality over discounts. As a young startup, we work closely as a small team, value ownership, clear communication, and practical execution. This role offers the opportunity to be part of a growing brand at a very early stage and contribute directly to building strong day-to-day operations.